At Noval Beverages, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products. By using our services, you agree to the terms outlined in this policy.
Information We Collect
When you place an order or interact with our store, we may collect personal information such as your name, phone number, email address, delivery address, and payment details. We may also collect basic technical information related to your device and browsing activity to help improve our website and services.
Use of Personal Information
The information collected by Noval Beverages is used to process orders, arrange deliveries, communicate with customers, and provide customer support. Your information helps us ensure smooth order handling and timely delivery of water bottles and related products within our service area.
Service Area Limitation
Noval Beverages operates exclusively within Lahore, Pakistan. All orders, deliveries, and services are limited to this location. The personal information collected from customers is used only for fulfilling services within Lahore and is not used for international transactions or operations.
Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data may only be shared with trusted partners such as delivery services or payment processors when necessary to complete your order. These partners are required to handle your information responsibly and confidentially.
Data Protection and Security
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use reasonable methods to safeguard your data, no online platform can guarantee complete security, and customers share information at their own risk.
Customer Communication
We may use your contact details to send order confirmations, delivery updates, or respond to customer inquiries. Occasionally, we may contact you regarding important updates related to our store or services. You may choose to stop receiving non-essential communications at any time.
Cookies and Website Usage Data
Our website may use cookies to improve user experience and understand how visitors interact with our store. Cookies help us enhance website functionality and performance but do not provide access to sensitive personal information.
External Website Links
Our store may contain links to third-party websites for additional services or information. Noval Beverages is not responsible for the privacy practices or content of external websites, and customers are encouraged to review their privacy policies separately.
Updates to This Privacy Policy
Noval Beverages reserves the right to update or change this Privacy Policy at any time. Any modifications will be posted on this page and will become effective immediately upon posting. Customers are advised to review this policy periodically.
Contact Details
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, you may contact us using the details below.
Email: novalgrouppvt@gmail.com
Phone: +92321-4765779